Founded in 2007, BeenVerified is a background check service that provides a collection of public record information. The brand has developed an excellent track record over the past ten years and has obtained a large customer base. The BeenVerified mobile app features over 7.000.000 downloads to date.

Note that you can’t access the tool’s pricing until you actually try to sign up for the service. This inconvenience has been numerously reported by previous users. Also, BeenVerified uses a subscription model that has to be canceled manually, which may become another inconvenience. Unlike other SaaS tools, customers tend to use report generating software much more rarely, and forget about their subscriptions as a result.

There are two plans available:

• 1 Month Membership – $26.89, charged monthly.
• 3 Month Membership – $17.48 for each month, billed every three months.

Both plans include unlimited reports for all the available report types, and an option to get notified when your reports get updated. While the pricing is fair, there is no free trial, cancellation period, or money-back guarantee for neither plan. There is a possibility to ask for a refund, but BeenVerified handles refunds on a case to case basis, meaning that they may decline your request depending on the circumstances.

As you login to your account, you find yourself on the dashboard. The well-designed UI conveniently combines all your reports, account information, and personal data monitoring activities in a single place. Here are the details of each tab:

Identity Hub – The identity hub can be used to monitor your online identity, detect unauthorized access to your email, and set up a neighborhood watch. Your online identity includes phone numbers, emails, social media profiles, and properties. The neighborhood watch can be used to obtain photos, addresses, convictions, and other information within a 5-mile radius of your searched address (popular searches among regular users include home, office, schools, etc.), including the list of registered sex offenders.

Recent Reports – Here you’ll find all of the reports you have searched for, including those that you didn’t download.

Unclaimed Money – If a business owes you money but can’t get in touch with you, they sometimes turn it to the state government. As a rule, states keep that money safe until it is claimed by the rightful owner. This feature allows you to search the records for any unclaimed money for yourself or your relatives, and file a claim to get it back.

Monitoring – You can select up to 10 reports to get notified whenever an update is available for any of them. The notification is sent to you via email, and you can also get a monthly recap on all the changes. You simply need to enable the monitoring option at the top of the report you want to keep an eye on.

My Account – This tab briefly describes everything you’re able to do with your subscription and allows you to edit personal information like name, email, phone number, account password, and payment options. It also has your membership ID, which is required for the cancellation of your membership.

BeenVerified is extremely straightforward. The neatly organized UI shows everything you need, right where you want it. A big problem of usability is the absence of pricing information on the brand’s website. It has caused a lot of confusion among customers and led to many angry reports online.

However, once you log in, things get a lot better. The tool works well and doesn’t take long to fetch information from all available sources. There is a catch, though: the reports cannot legally be used to research employees or make hiring decisions based on the information received. The same is true for insurance, credit, loans, education, and housing since the company isn’t officially a consumer reporting agency.

While there have been numerous complaints concerning incorrect information in reports and criminal records, there have been no known cases of personal data thefts or breaches. BeenVerified is an “HTTPS” website and has obtained the “Norton Secured Seal”.

The brand offers pretty standard features when it comes to background search websites. Some features that users might be most interested in include:

• Unclaimed Money: As described above, the unclaimed money search helps you find money that you otherwise might not realize that you are owed.
• Data Breach Scan: This scan monitors your email and notifies you when there is a detected breach involving your personal data.
• Neighborhood Watch: This feature keeps you abreast of sex offenders in the area. Areas that you can keep tabs on include your home, your workplace, and even schools.
• Mobile App: Mobile apps are available for iOS, Android, and even Apple Watch so that public records are always on hand for you.
• PDF Reports: You can easily download your reports to PDF files and save them to your computer.
• Alerts: Set up alerts on the people you search so that you’ll be aware as soon as new information is available.