TruthFinder Review

flag Easily search reports via the app
  • Add & monitor unlimited loved ones
  • Tool to create a shareable family tree
  • Blog dedicated to teaching data safety
  • Opt out online, by phone, or by mail
Support
10 /10
Good for
Background Check
Money back
Refunds available
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  • author: Nina Livelo
  • 02.02.20
  • Comments

Rating

  • "Price"
    7.5 /10
  • "Features"
    10 /10
  • "Ease of Use"
    10 /10
  • "Help and Support"
    10 /10

Overview

Since TruthFinder launched in March 2015, it has earned a spot among the most trusted background check services in the United States. For its extensive and detailed person reports, TruthFinder has been endorsed by many major media outlets, including Bustle, CNET, The Huffington Post, and Vulture.

Plans & Pricing

TruthFinder offers unlimited person reports plus Guardian Family Protection, available in a 1-month plan and a 2-month plan. For more detailed reports, customers can also choose to add on unlimited phone reports, email reports, and PDF Downloads for an additional fee.

  • 1 Month Unlimited Person Reports + Guardian Family Protection: $27.78/month
  • 2 Months Unlimited Person Reports + Guardian Family Protection: $23.02/month
  • Unlimited phone reports: monthly fee + $4.99/month
  • Unlimited email reports: monthly fee + $4.99/month
  • Unlimited PDF downloads: monthly fee + $3.99/month

Note that all add-ons are cumulative, so a 2-month plan with all add-ons would cost $36.99 per month. Likewise, a 1-month plan with all add-ons would cost $41.75 per month.

There is no trial period and memberships are automatically renewed every 30 days unless you cancel before the start of the next billing period. To cancel, do so in the Membership Settings tab on your online dashboard or call customer service to cancel over the phone.

1 Month Unlimited Person Reports + Guardian Family Protection
$27.78/month
2 Months Unlimited Person Reports + Guardian Family Protection
$23.02/month
Basic Membership + Unlimited Phone Reports
$28.01/month
Basic Membership + Unlimited Email Reports
$28.01/month
Basic Membership + Unlimited PDF Downloads
$27.01/month

How it works

Users can access person reports instantly from the home page. Search by first and last name, phone number, email address, or address. When you click on one of the search results, TruthFinder searches public records, including social media, police records, civil judgments, and contact information to compile a person report and background check.

In each report, users may find personal information like birth records, photos, possible relatives, and any information that may be supplied on social media, as well as links to possible social media accounts. Reports may also contain contact information, associated addresses, criminal records, sex offenders living in their neighborhood, business information, licenses, financial information, and assets.

Each report you request is instantly saved to your “Reports” so you can go back and consult it at your will. You can also choose to monitor reports and receive alerts when new information becomes available.

Ease of use

Using TruthFinder is incredibly simple—just insert your search parameters and receive reports almost instantly. It may take a few moments for TruthFinder to compile a full report, but never more than a few seconds. With so many resources, TruthFinder boasts its ability to provide information about virtually anyone in the United States.

The only service offered by TruthFinder that takes more than a few seconds is opting out, or requesting that your personal information be invisible to other users. Users can choose to opt out for no additional charge via an online form, phone, or mail. It may take up to 48 hours for all of your information to be removed.

User Privacy

Users’ information is available to all other users by default. However, users may choose to opt out by filling in an online form, calling customer service, or by sending an email. This will remove the users’ personal data from the database so that other users cannot access it. It takes about 48 hours to complete an opt-out request.

Special Features

  • Guardian Personal Data Protection – The basic membership plan comes with this feature, designed to track and monitor your personal data, as well as the data of unlimited loved ones.
  • Sex Offender Watch – This feature allows you to search and monitor important locations to identify all registered sex offenders in the area. Search results include an interactive map and easy access to nearby sex offenders’ background checks. With Sex Offender Watch, you can make sure you and your loved ones are safe in the neighborhoods that matter most: home, school, work, daycare, etc.
  • Report Monitoring – In addition to recording and organizing all the reports you’ve requested, you can also choose to monitor individuals so you can be alerted as soon as new information appears in public records.
  • Family Tree – Using TruthFinder’s relative-locating algorithm, building a family tree is easy. Search your family members to compile a shareable family tree, complete with person reports for everyone.
  • TruthFinder App – You can search for any report online or via the TruthFinder App, available for iPhone and Android.
  • Infomania – Infomania is TruthFinder’s blog, reporting on crime news and other subjects related to data security and safety, such as information about the dark web. It is also a great resource for making an action plan in case you find out that your data security has been breached.

Pros & Cons

  • Numerous special features make TruthFinder an attractive choice
  • Report monitoring helps you stay up to date on information about your tracked people
  • Sex Offender Watch is a helpful tool for parents who want to keep their kids safe
  • Trusted by multiple major media outlets
  • Add-on features may be expensive

Customer Service

TruthFinder provides many tools and resources to help users and potential customers. Their business hours are Monday to Sunday, from 5 AM to 10 PM PST. You can also reach out on social media: LinkedIn, Facebook, Twitter, Google+, YouTube, and Pinterest.

  • Phone Support
    Users and potential customers can call toll-free during business hours, Mon-Sun.
  • Email
    Email support staff at help@truthfinder.com
  • Video Tutorials
    You can find tips for using TruthFinder’s services on YouTube.
  • FAQ
    An FAQ is available in the Help portal with useful information about membership and billing, site functionality, and security.
  • Blog
    Infomania, the TruthFinder blog, is a handy resource for subjects related to information security.

Final Word

TruthFinder is a trustworthy and comprehensive tool for gathering background checks and various other person reports. By scanning the deep web, users get a full picture of the security of their data as well as a rounded profile of persons of interest. The reason TruthFinder is so great, though, is because it uses its search capabilities for a host of other useful tasks, such as Sex Offender Watch and Family Tree—two tools users are not likely to find from other background checkers. TruthFinder is a great tool for parents, online daters, and those who are looking for lost friends and loved ones.

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Nina Livelo>
Nina Livelo
author

The daughter of a professional home security expert, Nina Livelo grew up in an environment that prioritized safety in the home. She has since devoted her writing career to reviewing lifestyle and consumer products and services.

This review is based on the writer's personal opinion.

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